Describe in a few steps what you are looking for: wedding rings, a piece of jewellery based on your idea, a repair or a service for your watch. We pass your request on to up to three suitable jewellers and goldsmiths near you, who will contact you directly.
Services
Choose a service and the form above will start straight away with the right questions.
Wedding rings as a pair or an engagement ring, chosen in store or made in the workshop to your wishes.
A one-off piece based on your idea: first advice and a design, then the piece is made in the workshop.
Resizing a ring, soldering a chain, setting stones or turning inherited jewellery into a new piece.
Battery replacement, servicing, repairs or a new strap for your wristwatch or pocket watch.
Personal advice when buying jewellery or a watch, for yourself or as a gift.
Your jewellery or watch is examined and valued, for example for insurance, an inheritance or a sale.
Jewellers sell jewellery and watches and help you choose, from an engagement ring to a gift for a milestone birthday. Many have their own workshop or work closely with a goldsmith. That is where wedding rings and one-off pieces are made to your wishes, often first as a drawing or 3D view before the piece is crafted.
Repairs are part of everyday workshop life too: making rings larger or smaller, soldering chains, resetting loose stones, replating white gold with rhodium and turning inherited jewellery into a new piece. Jewellers with their own watchmaker replace batteries, test water resistance and carry out full services on mechanical watches. Many also provide appraisals and valuations for insurance, inheritance or a sale.
For wedding rings and one-off pieces, it helps to have a rough idea of material and shape, a budget range and a fixed date, if there is one. Pictures of pieces you like are a good starting point for the first conversation. The jeweller will measure your ring size accurately. If you want to keep it a surprise, bring along a ring that fits well on the same finger.
For a repair or a valuation, it is best to say how many pieces are involved, what they are made of and exactly what needs doing. A hallmark such as 585, 750 or 925 inside the ring or on the clasp gives a first indication of the material. For watches, it helps to say whether it runs on a battery or has a mechanical movement.
With jewellery, it pays to look closely at the details in the quote: the fineness of the metal, for example 585 or 750 for gold, plus the weight and the type and size of the stones. For larger diamonds, a certificate from an independent gemmological laboratory is usual, recording the carat weight, colour, clarity and cut.
For repairs and watch servicing, the quote should state which work is included, which parts will be replaced and how long it will take. Ask whether the work comes with a guarantee, and for valuable pieces ask for a receipt with a precise description when you hand them in.
With a valuation, it depends on the purpose. For insurance, the replacement value is usually determined, meaning what a comparable piece would cost new. When selling, what counts is what a dealer will pay for it today, and that is usually less.
Questions and answers
A first indication is the hallmark showing the fineness, often inside the ring or on the clasp: 333, 585 and 750 stand for gold, 925 for sterling silver and 950 often for platinum. Older or remodelled pieces sometimes have no hallmark. A jeweller can reliably test the material with a touchstone test or a measuring device.
The easiest way is to take along a ring the person wears on the same finger and have the jeweller measure it. Many rings can be made slightly larger or smaller later on. With rings set with stones all the way round, this is often only possible to a limited extent, so it is worth knowing the exact size beforehand.
Fine jewellery is made of precious metal such as gold, silver or platinum, often with genuine gemstones or pearls. Costume jewellery is usually made of base metals, sometimes gold or silver plated. It can often only be repaired to a limited extent, because the heat of soldering can damage the plating. A jeweller will tell you beforehand whether a repair is worthwhile.
Mechanical watches, meaning automatic and hand-wound watches, need a full service every few years: the movement is taken apart, cleaned, oiled and readjusted. Another reason is if the watch runs noticeably fast or slow or stops. How often a service makes sense depends on the watch and the manufacturer, and the watchmaker will advise you.
Nothing. The request is free for you and without obligation. You decide for yourself whether to work with a jeweller and which one.
Up to three from your region that offer exactly this service. Your contact details only go to them.
Yes, at any time via the link in your confirmation email. You can also have your contact details deleted there.
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Free and without obligation: up to three jewellers from your area will get in touch.